The top six French telecom operators select ip-label.newtest to measure
the quality of their fixed-line telephone services

Press Release, 8 March 2010.

In December 2008, the ARCEP (the French national electronic communications and postal regulation authority) issued its decision to require operators to publish quality of service indicators for fixed-line telephony (PSTN, ISDN and cable).

To fulfill this obligation, the operators (Bouygues Telecom, Darty Telecom, France Télécom, Free, Numéricable and SFR) have jointly selected ip-label.newtest as their sole independent provider to carry out these measurements.

The European frontrunner in its market, ip-label.newtest is positioned as a trustworthy third-party in the digital universe. ip-label.newtest offers extensive expertise in the fields of perceived quality of triple-play services (voice, data, image) and critical corporate IT applications.

To carry out its mission, ip-label.newtest will deploy an operator-dedicated measurement network across ten cities that are representative of national demographics.

In each city, the measurement system will be run and managed by ip-label.newtest independently of the operators. Furthermore, test hardware and test protocols will be strictly identical from one
operator to the next in order to ensure total impartiality in the execution of measurements.

The tests run by ip-label.newtest will emulate the behavior of a user of a fixed-line telephone service (call to the telephone network, international calls, etc.) and collect essential metrics associated with the operation of the telephone service: correct call processing, time to place the call, and speech quality.

ip-label.newtest will carry out quarterly two-week long measurement campaigns. The indicators required by the ARCEP will be calculated from the tests performed during these campaigns.

Press contact ip-label.newtest :
Dan Jayes
Marketing Manager
marketing@ip-label.com